Due to scheduled maintenance, credit card details may not be viewable from 4:00 a.m. through 12:00 p.m. CST on Sunday, June 16, 2024.

FAQs for Business Accounts

Select the categorized tabs below to help you find answers to common business account questions. If at any time you can’t find what you’re looking for, contact us in a variety of ways utilizing our Contact Us Center.

All of your business banking accounts can be enrolled online as long as the enrollment is authorized by an officer on each of those accounts. These are all the different types of banking accounts that you can enroll online:

  • Checking
  • Savings
  • Certificates of Deposit
  • Lines of Credit
  • Loans

To change your account address, please contact us.

Deposits sent via direct deposit or ACH are posted to accounts on the same day they are sent. All deposits will post on the same business day they are received, but may not be immediately available. Customers are encouraged to ensure that their deposit posts to the account prior to initiating any transactions.

Yes! You can access all of your Washington County Bank business banking accounts online with the same User ID and Password. You can also add additional accounts to your online profile as needed, using the Add Account feature in the site.

We always want to give you the answers you need. So if you ever have a question or comment, feel free to contact us.

If you are unsure of a transaction on your account, please contact us immediately.

If you lose your card - don't panic. Call us immediately at your local branch during business hours, or 888-978-5296 after hours. We'll block your account and issue you a replacement card.

There are several options available to you to make payments on your loan and line of credit accounts. These include:

  • Make payments from your accounts online for free.
  • Setup automatic payments.
  • Mail payments in every month.
  • Make a payment at any branch

Please use the appropriate mailing address when sending in your payments by mail:

1523 Washington Street, P.O. Box 248, Blair, NE 68008

Please mail your credit card payment to:

Commercial Card Payment Processing
P.O. Box 2818
Omaha, NE 68103-2818

Please send your overnight credit card payment to:

Commercial Card Payment Processing
Mail Stop 2210
1620 Dodge Street
Omaha, NE 68197

Online payments requesting same day posting submitted by 3:00 PM CT will be effective the same day. Payments requesting same day posting submitted after 3:00 PM CT will be applied to your account the next business day.

You can cancel scheduled payments that are pending on your company credit card accounts or make changes to the amount, payment date, and bank account information up to 3:00 PM CT on the payment date indicated.

You can pay your credit card statement up to 30 days in advance.

Yes. As long as your scheduled payments do not exceed your current or statement balance, you can continue to schedule payments.

Click here to access our Forgot ID/Password reset form. You will be prompted to provide your identification information (User ID or Email Address, and First Name, Middle Initial and Last Name). An email containing a one-time authentication code will be sent to the email provided when you enrolled. The one-time authentication code must be input correctly. Next, a security question will need to be answered correctly. The Password Reset page will then appear with your User ID and a prompt for a new password.

To enroll online, simply fill out the business online enrollment form. We require the business owner or company authorized officer to authorize the enrollment. Once enrolled, this person can then set up additional Users as needed.

No. Once your enrollment is complete and you have been granted access to the site, as an Administrator, you have the ability to add as many Users as you want. You can even decide what accounts and permissions you want to give to each of your additional Users.

An authorized officer for your company will have to sign the paperwork for that company.

Visit our Business Digital Banking page to learn what online services are available to you.

Log In to your account and select the "Change Password" link to change your current password.

Yes. Our mobile app offers you the convenience of managing your account wherever you are! From your mobile device you can check balances, pay bills, view transactions and more.

If you are enrolled in online banking you will use the same user ID and password that you use to Log In to your computer. Not enrolled in online banking? Fill out the business online enrollment form to get started.

Our mobile security uses the same high standards we use in our online services. It is designed to provide for a secure exchange of information with our customers. We utilize multiple security protocols such as firewalls, data encryption and customer authentication techniques. Account information is never stored on your phone.

Yes. You can download the mobile app to as many iPhone®, iPad®, and AndroidTM Phones and Tablets as you prefer.

  • Open the app
  • Enter your User ID, Password, and tap 'Sign In'
  • Answer any challenge question(s) and enter 'Submit'
  • You may then set up faster app access options such as a 4-digit passcode or Touch ID® for iPhone and iPad. Just tap “More” and “Log In Options”.

Signing up for Account Alerts is simple. All you need is an account that is enrolled online and a valid email address. Click on the Manage Account Alerts link on the left navigation menu of the Accounts tab. In 3 easy steps you'll be managing your accounts with greater ease.

Account Alerts is a free service that delivers email alerts notifying you when important events occur on your accounts. You can sign up to receive emails when your statement information is available to view online, when your payments are due, when your payments have posted and more. Just select the alerts that are right for you.

Alerts are sent to your email address via unsecured email. For that reason, we do not send confidential or personal information within the alert message.

We will display your first and last name with the last four digits of your account number in each email alert that comes from us.

  • Manage Your Account – Receive payment reminders, transaction updates, and notifications about monthly statement availability.
  • Monitor Your Spending – Spending alerts help make managing your money easy. Monitor your balance amounts, overdraft protection usage, approaching credit limits, and other transactions occurring on your accounts. Spending alerts can even help with early identification of fraudulent activity on your accounts.
  • Protect Your Account – Security notifications are sent when changes are made to your Online or Mobile Banking profile and BillPay account - helping with early detection of possible fraud.